Constant Contact Review: A Comprehensive Email Marketing Solution for Small Businesses

Constant Contact is a leading email marketing and automation platform that is widely used by businesses and organizations of all sizes. It is a user-friendly and reliable tool that offers a variety of features for creating, managing, and tracking email campaigns.

One of the standout features of Constant Contact is its drag-and-drop email editor, which makes it easy to create beautiful and professional-looking emails even for those without design experience. The platform also offers a wide range of customizable email templates, so you can quickly and easily create email campaigns that match your brand.

In addition to email marketing, Constant Contact also offers a suite of other tools for engaging with customers and driving conversions. These include event management, social media posting and advertising, and e-commerce integration.

Another key benefit of Constant Contact is its reporting and analytics tools. The platform provides detailed insights into email campaign performance, allowing you to track open rates, click-through rates, and other key metrics to optimize your campaigns over time.

However, one potential drawback of Constant Contact is its pricing structure. While the platform offers a free trial period, its subscription plans can be more expensive compared to other email marketing tools on the market, especially for businesses with larger email lists.

Overall, Constant Contact is a reliable and easy-to-use email marketing platform that offers a range of features and integrations to help businesses connect with their customers and drive conversions.

Constant Content Features

Constant Contact is a powerful email marketing tool that provides a variety of features to help businesses create effective email campaigns. Some of the key features of Constant Contact include:

  1. Email Templates: Constant Contact offers hundreds of customizable email templates that are mobile-responsive and designed to help businesses create professional-looking emails.
  2. Email Editor: The drag-and-drop editor makes it easy to create engaging emails without any coding experience. It allows you to add text, images, videos, buttons, and other elements to your email.
  3. List Management: Constant Contact makes it easy to manage your email list, including adding new subscribers, segmenting your list, and removing inactive subscribers.
  4. Automated Email Campaigns: The platform provides pre-built automation workflows that can be used to trigger emails based on specific actions or behaviors, such as signing up for a newsletter or abandoning a cart.
  5. E-commerce Integration: Constant Contact integrates with a variety of e-commerce platforms, including Shopify, WooCommerce, and BigCommerce. This allows businesses to easily add products to their emails and create targeted campaigns based on customer behavior.
  6. Surveys and Polls: The tool also allows businesses to create surveys and polls to gather feedback and insights from their subscribers.
  7. Reporting and Analytics: Constant Contact provides detailed reporting and analytics to help businesses track the success of their campaigns. This includes open rates, click-through rates, and other metrics to help businesses optimize their campaigns for better results.
  8. Support and Resources: Constant Contact offers a variety of resources to help businesses get the most out of their email marketing campaigns, including live support, online training, and a community of users to share tips and best practices.

Constant Contact pros

  1. User-Friendly Interface: The Constant Contact interface is user-friendly and easy to navigate, making it simple for even beginners to create and manage email campaigns.
  2. Robust Email Marketing Tools: Constant Contact offers a variety of email marketing tools, including customizable templates, list segmentation, and automation features, that make it easy to create effective email campaigns.
  3. Extensive Integrations: Constant Contact integrates with a wide range of other marketing and business tools, including social media platforms, e-commerce platforms, and CRM software.
  4. Strong Customer Support: Constant Contact offers a range of customer support options, including phone, email, and chat support, as well as a knowledge base and community forum.
  5. Affordable Pricing: Constant Contact offers affordable pricing plans for businesses of all sizes, with options to pay monthly or annually, and no contract or long-term commitment required.
  6. 60-Day Free Trial: Constant Contact offers a 60-day free trial, allowing businesses to try out the platform and its features before committing to a paid plan.
  7. Mobile App: Constant Contact has a mobile app that allows users to create and manage email campaigns on the go, making it convenient for businesses to stay connected with their audience at all times.

Constant Contact Cons

  1. Limited design customization options: While Constant Contact offers a wide range of templates for emails and newsletters, the customization options are limited, making it difficult for users to create unique and personalized designs.
  2. No free plan: Unlike some of its competitors, Constant Contact does not offer a free plan, and users need to subscribe to one of their pricing plans to access its features.
  3. Limited automation: Constant Contact’s automation features are limited compared to other email marketing tools, and it does not offer advanced automation workflows.
  4. No A/B testing for subject lines: A/B testing for subject lines is not available in Constant Contact, which can be a disadvantage for users who want to improve their email open rates.
  5. Limited integration options: While Constant Contact offers integration with popular tools like Shopify, Facebook, and WordPress, its integration options are still limited compared to other email marketing tools.
  6. Contacts limits: Depending on the pricing plan, Constant Contact has a limit on the number of contacts users can have, which can be a disadvantage for businesses with a large customer base.
  7. Mobile app limitations: The Constant Contact mobile app has limited functionality and does not offer all the features available on the desktop version of the platform.

Constant Contact Popular Alternatives

There are several alternatives to Constant Contact that offer similar features and services. Here are a few options:

  1. Mailchimp: This is one of the most popular email marketing platforms and is known for its user-friendly interface and intuitive features. It offers automation, A/B testing, and integrations with other tools.
  2. Campaign Monitor: Another popular email marketing platform that offers a drag-and-drop builder, analytics, and integrations with other tools like Salesforce and Shopify.
  3. GetResponse: This platform offers a wide range of features, including automation workflows, landing page builders, and webinars. It also has a user-friendly interface and good customer support.
  4. AWeber: This email marketing platform offers features such as automation, segmentation, and analytics. It has a user-friendly interface and good customer support.
  5. Sendinblue: This platform offers email marketing, SMS marketing, and chat features. It has a drag-and-drop builder, automation workflows, and integrations with other tools like Salesforce and Shopify.

These are just a few of the many alternatives to Constant Contact. It’s important to evaluate your needs and compare the features and pricing of each platform before making a decision.

How to use constant contact

To use Constant Contact, follow these basic steps:

  1. Sign up for an account: Visit the Constant Contact website and sign up for a free trial or paid subscription. You will need to provide basic information about your business, such as its name and contact details.
  2. Create a contact list: Import your email contacts or create a new list from scratch. Constant Contact allows you to segment your list based on different criteria, such as location, interests, or engagement history.
  3. Design your email: Choose from a variety of email templates or create your own using the drag-and-drop editor. Add your branding elements, images, text, and links.
  4. Set up your campaign: Choose your email list, set the sending date and time, and select any additional features, such as social media sharing or A/B testing.
  5. Send your email: Preview your email and make any final adjustments. Then, hit send, and your email will be delivered to your subscribers’ inboxes.
  6. Track your results: Constant Contact provides detailed reports on your email campaign’s performance, such as open rates, click-through rates, and unsubscribe rates. Use this data to optimize your future campaigns.

In addition to email marketing, Constant Contact also offers features such as event marketing, social media marketing, and e-commerce integrations, which you can use to expand your online marketing efforts.

Frequently Asked Questions about Constant Contact

Q: Is there a free trial of Constant Contact?

A: Yes, Constant Contact offers a free trial for 60 days. During the trial period, users can access all features and tools without any limitations.

Q: Can I use Constant Contact to send emails in different languages?

A: Yes, Constant Contact supports sending emails in multiple languages. Users can create email templates in various languages, and the platform also offers a translation feature to help users create content in different languages.

Q: Can I integrate Constant Contact with other platforms and tools?

A: Yes, Constant Contact provides integration with a wide range of third-party platforms and tools, including social media, e-commerce, and analytics tools. The platform also provides APIs that allow developers to create custom integrations.

Q: Can I customize email templates in Constant Contact?

A: Yes, Constant Contact offers a range of customizable email templates that users can modify to fit their brand and messaging. Users can add images, text, and branding elements to the templates to make them more personalized.

Q: How does Constant Contact help with email list management?

A: Constant Contact provides a range of tools for managing email lists, including list segmentation, automation, and opt-in forms. Users can segment their lists based on various criteria, such as demographics, behavior, and engagement, to create more targeted email campaigns. The platform also offers automation tools to help users save time and improve engagement.


Constant Contact is an effective email marketing platform with a range of features and tools to help businesses of all sizes succeed in their email marketing efforts. Its ease of use, professional-looking templates, and excellent customer support make it a popular choice among users. However, its pricing plans can be relatively expensive compared to some other email marketing platforms, and some users may find the lack of advanced features and customization options limiting. Overall, Constant Contact is a solid choice for businesses looking for a reliable and user-friendly email marketing platform.


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